Ramo Bailaora II
description
Make an unforgettable impression with this luxury Valentine's Day hand-tied bouquet. Featuring premium red roses and rich seasonal berries nestled in elegant designer wrapping, this bold, modern floral gift is perfect for same-day delivery to celebrate your sophisticated romance.
Customizations
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Store will implement customizations. Sugary will pass your order to store for delivery fullfilment
Vitali Concept
Contemporary Florist StudioVitali Concept is a high-end contemporary flower concept. We provide a new unique creative edge to our flower creations. The name is inspired by the legendary violinist Tomaso Antonio Vitali from the mid to late Baroque era, Vitali Concept brings a harmonious blend of artistry and luxury to the world of floral design. Based in the vibrant district of Salmiya, Kuwait, we specialize in high-end, oversized flower arrangements that are as unique as they are breathtaking. At Vitali Concept, we believe that every arrangement should be a masterpiece. Our designs are meticulously crafted using only the finest flowers and are elevated in exquisite, one-of-a-kind vases. This attention to detail and commitment to quality has made us the preferred choice for high-income individuals who appreciate the finer things in life and seek out designs that are both distinctive and luxurious. Whether you're looking to make a grand statement at an event or add a touch of elegance to your space, Vitali Concept is dedicated to creating floral experiences that resonate with beauty, sophistication, and timeless style.
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Delivery Policy
Delivery is normally within 3 to 4 working hrs Delayed Delivery We will always do our best to deliver your order within the timeslot requested. Please note that delays may occur. We may need to move the order to a later timeslot if we are unable to reach the recipient. If your order is delayed by less than 3 hours after the end of your timeslot you may not be eligible for a full refund. If your order is delayed by more than 3 hours after the end of your timeslot you will be eligible for a full refund in the form of Vitali credit. This is not valid for orders delayed for reasons outside of our control, including but not limited to a) An incorrect address was provided, b) An incorrect recipient information; c) Recipient not answering promptly; d) Recipient was not available to receive the order; e) Certain establishments or areas not accepting our delivery. Incorrect recipient information If the recipient information provided to us was incorrect, Vitali will not be held responsible for any delays or deliveries to the wrong person or address. Please ensure you provide a valid phone number of the recipient and an accurate name. Damages And Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. The Wrong Product Was Delivered If we delivered the wrong product, please contact our Customer Service team with images of your order within 24 hours of delivery. We will provide a replacement as soon as practically possible. If you do not require a replacement, you may be eligible for compensation in the form of Vitali credit. Flower issues we pride ourselves on customer satisfaction and we want you to feel comfortable in any case we delivered damaged or unsatisfactory flowers, please contact our Customer Service team with images of your order within 24 hours of delivery. If the flowers were damaged before, during or upon delivery we will provide a replacement as soon as practically possible. If you do not require a replacement, you may be eligible for compensation in the form of Vitali credit.
Return Policy
We have a 14 day return policy on non-perishable items which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition in which it was received, unused, with its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at sales@vitaliconcept.com, If your return is accepted, we’ll send you return instructions on how and where to send your package. Items sent back to us without first requesting a return cannot be accepted. You can always contact us for any return question at %Contact Us%. Exceptions / Non-Returnable Items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also cannot accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund is approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund. Customer Cancellations In the case a customer wanted to cancel online orders, the customer should inform us 24 hours before the start of the delivery timeslot so he/she will be eligible for a full refund, this applies to bouquet, arrangements, and fresh flowers only, with regards events, cancelation request should be communicated to us 10 days before the booked event. This is due to our products being fresh and prepared on a order basis. In this case, please contact our Customer Service team as soon as possible. Orders canceled due to the recipient refusing the order upon delivery may not be eligible for a full refund. Please note cash/bank card refunds may take up to 7 working days. Cancellations By Vitali We will always deliver on our promises to all our customers, however in certain circumstances, Vitali may have to cancel your order and in this case, you will be eligible for a full refund. This includes but is not limited to a) Recipient's address being outside of our delivery zone; b) There was an issue confirming your order and you did not respond to us for more than 3 days, and c) in the rare scenario where the product is not available and we could not find you a suitable replacement.