Question 1

What is Entisi Chocolatier  known for?

Accepted Answer

Founded in 2017 by Nikki Thakker, Entisi Chocolatier is an Indian brand offering premium, artisanal chocolates crafted in small batches. The name "Entisi" represents "Nikki Thakker Chocolates." Emphasizing quality, creativity, and elegant packaging, Entisi provides an immersive tasting experience through its six boutiques across India and its nationwide online store. Their vision is to expand globally as a luxury brand synonymous with exceptional gifting, indulgence, and celebration.

Question 2

What is the minimum delivery charge for Entisi Chocolatier ?

Accepted Answer

Delivery starts from AED 0.

Question 3

How long does delivery take from Entisi Chocolatier ?

Accepted Answer

After acceptance of an order, Entisi will prepare and forward it to the shipping service. Although Entisi can assure delivery to most specified locations, it is up to the purchaser to verify receipt with the shipping service. Failure to identify properly to the shipping service problems with delivery may result in the purchaser’s inability to make a successful claim. Most shipping services require a signature upon delivery. Once the product is delivered according to shipping instructions, neither Entisi nor the shipping service can be held responsible for loss or for damage caused by environmental conditions.

Deliveries are made on BUSINESS DAYS and for an extra charge on Sunday. No deliveries are made on holidays. Hand delivery is available only in Mumbai. Entisi will not be responsible for delays caused by events beyond its control, including strikes, natural disasters or terrorism. Shipping times may be longer during busy holiday/festival seasons (Republic day, Rakshabandhan, Independence day, Ganesh Chaturthi, Dussehra, Diwali, New Year etc.)

Question 4

Where is Entisi Chocolatier  located?

Accepted Answer

Entisi Chocolatier  is located in Ambica Nagar Thane West, Thane, IN.

Question 5

Can I return items bought from Entisi Chocolatier ?

Accepted Answer

Your order is guaranteed to arrive in perfect condition at the specified shipping address provided. If you are not completely satisfied with the quality of your order upon arrival, please contact Customer Care within 24 hours of receipt, with a detailed description and photograph(s) evidencing your dissatisfaction, for assistance with a replacement or exchange.

We will either reship the item or replace it with another of equal or greater value. A replacement or exchange will be shipped within 5 days. Due to the perishable nature of our chocolate, all claims submitted without proper support will not be eligible for reshipment. Entisi reserves the right to limit replacements. Refunds are not offered.

Our guarantee extends only to correctly addressed orders. Unfortunately, and due to the perishable nature of our products, we cannot guarantee the condition of the package if the carrier must reroute your order. Entisi cannot be responsible for the condition of orders that are not able to be delivered on the first attempt (or that you may have updated or revised through any customization options with our carrier).

We will ship your order to the shipping address(es) you provide. Please include a street address, and company name, apartment numbers when applicable to ensure proper delivery.

Entisi is not responsible for failed deliveries when:
1. You provide an incorrect or outdated address;
2. Your recipient is out of town or not available, or
3. You do not provide a corrected/new delivery address within 24 hours of the first delivery attempt.

Shipments that are returned or require rerouting due to incorrect addresses will be subject to additional charges for reshipment and/or re-labelling for the carrier.

Question 6

Is Entisi Chocolatier  a popular store?

Accepted Answer

Entisi Chocolatier  has < 50 sales and 1 followers on Sugary.