Question 1

What is AEON known for?

Accepted Answer

Dubai’s premier regenerative medicine and longevity sanctuary, located at Atlantis The Royal. Founded by renowned plastic surgeon Dr. Jaffer Khan, AEON delivers advanced therapies including Hyperbaric Oxygen Therapy (HBOT), custom IV nutrient infusions, cellular diagnostics (telomere/epigenetics testing), photobiomodulation (Red Light Therapy), regenerative stem cell therapies, and medical aesthetics.

Question 2

Can I gift a voucher from AEON?

Accepted Answer

Yes, you can buy a digital gift voucher from AEON and send it to someone as a gift. The receiver can use it to get products or services from AEON.

Question 3

What is the minimum delivery charge for AEON?

Accepted Answer

Delivery starts from AED 0.

Question 4

How long does delivery take from AEON?

Accepted Answer

Clinical Treatments: All therapies, consultations, and health assessments are delivered in person on-site at the clinic (Promenade Level, Atlantis The Royal, Palm Jumeirah, Dubai, UAE).

Physical Products: AEON Clinic does not operate an active public mail-order shipping service. Any post-treatment supplements or physician-prescribed home care products must be collected directly from the clinic reception upon consultation, or arranged on request via local concierge delivery within Dubai.

Question 5

Where is AEON located?

Accepted Answer

AEON is located in Dubai, , AE.

Question 6

Can I return items bought from AEON?

Accepted Answer

Because AEON Clinic operates primarily as an in-person clinical and medical wellness center (rather than an e-commerce retail store), standard clinic protocols apply:

Medical Services & Treatments: All administered medical procedures, consultations, IV infusions, and custom treatment protocols are strictly non-refundable once performed.

Prepaid Packages / Courses: Generally non-refundable once the course of treatment has commenced. In documented medical circumstances where a client is clinically advised to discontinue treatment, unused sessions are typically adjusted or converted into clinic credit at the standalone session rate.

Vouchers & Prepaid Credits: Marketplace and gift vouchers are non-refundable and cannot be redeemed for cash.

Physical Products / Skincare: Medical-grade skincare and supplements purchased on-site are final sale once opened or unsealed, due to hygiene and health regulations. Unopened, untampered retail items may only be exchanged within the clinic's standard window (typically 7–14 days) with proof of purchase.

Question 7

Is AEON a popular store?

Accepted Answer

AEON has < 50 sales on Sugary.

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