Q: Is Fellora a popular store?

Fellora has < 50 sales and 1 followers on Sugary.

Q: Does Fellora accept custom or bespoke orders?

Yes, Fellora accepts custom or bespoke orders.

Question 1

What is Fellora known for?

Accepted Answer

Fresh flowers, bouquets and floral arrangements handcrafted by our florists in Dubai. Same-day delivery for birthdays, anniversaries, condolences and every occasion.

Question 2

What is the minimum delivery charge for Fellora?

Accepted Answer

Delivery starts from AED 19.

Question 3

How long does delivery take from Fellora?

Accepted Answer

We deliver across Dubai every day from 6 AM to 2 AM (after midnight).

Same-day delivery is available for all orders placed during our delivery hours, from 6 AM until 2 AM.

You can choose a delivery time slot at checkout. We do our best to arrive within your chosen slot, but traffic or weather can sometimes cause short delays.

Please make sure the address and phone number are correct. If the recipient isn't available, we'll call to arrange redelivery, and an extra fee may apply.

Contact us
Al Jaddaf branch: +971 52 244 2270
Dubai Production City branch: +971 58 645 5770
Email: felloraflowers@gmail.com

Question 4

Where is Fellora located?

Accepted Answer

Fellora is located in Al Barsha, JVC, Silicon Oasis, Dubai, AE.

Question 5

Can I return items bought from Fellora?

Accepted Answer

Because fresh flowers and plants are perishable, we cannot accept returns. Your satisfaction still matters to us, and we will make it right if something goes wrong with your order.

Damaged, wrong or poor-quality items
If your order arrives damaged, wilted, or different from what you ordered, contact us within 24 hours of delivery with a photo of the item. After reviewing it, we will offer a free replacement or a full refund to your original payment method.

Substitutions
Some flowers are seasonal. If a specific stem or vase is unavailable, our florists may substitute flowers or containers of equal or greater value while keeping the style and colours of your design. Substitutions of this kind are not eligible for a refund.

Cancellations and changes

Orders can be cancelled or changed free of charge up to [12] hours before the scheduled delivery time.
Same-day orders can be cancelled only before preparation has started.
Once an order has been prepared or dispatched, it cannot be cancelled or refunded.

Delivery issues
We are not responsible for failed deliveries caused by an incorrect address, an unreachable phone number, or a recipient who is not available. We will try to contact you to arrange redelivery, and an additional delivery fee may apply.

Refund timing
Approved refunds are processed within [5–7] working days. Your bank may take extra time to show the amount in your account.

Contact us
Phone/WhatsApp: [971522442270]
Email: [felloraflowers@gmail.com]
Fellora Flower Boutique, Dubai Production City and Al Jaddaf, Dubai

Question 6

Do prices at Fellora include tax?

Accepted Answer

Prices shown at Fellora do not include tax. A tax of 5% will be added at checkout.

Question 7

Is Fellora a popular store?

Accepted Answer

Fellora has < 50 sales and 1 followers on Sugary.

Question 8

Does Fellora accept custom or bespoke orders?

Accepted Answer

Yes, Fellora accepts custom or bespoke orders.

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