Question 1

What is Beth & Lily Decor Co known for?

Accepted Answer

Find premium home decor collection mindfully curated from around the globe. Our stunning décor is sure to infuse an aura of elegance into your home interior through neutral color pallettes and exquisite design details that seamlessly blend in to resonate with the persona of your home, a treat for the eye at every glance!

Question 2

What is the minimum delivery charge for Beth & Lily Decor Co?

Accepted Answer

Delivery starts from AED 30.

Question 3

How long does delivery take from Beth & Lily Decor Co?

Accepted Answer

Shipping Notification

Your order & payment confirmation will be sent to the email you provided at checkout. Once your order ships, you will receive a shipping notification with tracking details via SMS or email depending on your location (UAE customers will be contacted via SMS and international customers via email).

Deliveries within UAE

UAE Deliveries are fulfilled within 2 Business Days across all Emirates within city limits. 
If you require same day delivery, please notify us on WhatsApp +97155-1986344.
Outside city limits, deliveries will be fulfilled in 3-5 Business Days. 
Our shipping partner will co-ordinate with you to arrange a delivery. 
A flat delivery fee of AED 30 is charged for deliveries under AED 250 in UAE.
Free shipping on all orders above AED 250.
Cash On Delivery is available at no additional charges in UAE.
International Delivery

Kuwait & KSA:

Deliveries are between  7- 10 Business Days.
Cash On Delivery is available at an additional charge (KWD 0.42 in Kuwait & SAR 5.11 in Saudi Arabia).
Shipping rates will be calculated and displayed at checkout.
Customs duties, taxes and any other applicable fees are to be paid by the customer at the time of delivery.
All other International locations:

Deliveries are between 10-15 Business Days.
Shipping rates will be calculated and displayed at checkout.
Customs duties, taxes and any other applicable fees are to be paid by the customer at the time of delivery.
Customs Duties & Taxes

Customs duties, taxes and any other applicable fees are the responsibility of the customer. We are not liable for any delays with customs or immigration, and customers are responsible for co-ordinating with their local customs offices for delivery.

Question 4

Where is Beth & Lily Decor Co located?

Accepted Answer

Beth & Lily Decor Co is located in Dubai, Dubai, AE.

Question 5

Can I return items bought from Beth & Lily Decor Co?

Accepted Answer

Returns

Item(s) may be returned within 14 days of the delivery date for a full refund. Items must be returned in new unused, undamaged, and unassembled condition, with their original boxes, inserts and all packing materials, to be accepted. Items returned without original packing, used, assembled or damaged will not be accepted.

The original delivery charges and any other charges, if any, incurred at the time of purchase are non-refundable. We reserve the right to refuse the return of any Items that do not meet the above return requirements.

Within UAE: Returns will not be accepted after 14 days of delivery. Our shipping partner will collect & return the product(s) to our warehouse.

Outside UAE: Customers are responsible for organising returns and the costs associated with returns.

To request a return please email help@BethandLilydecor.com and include:

Your order number;
Name of product(s), item number(s), and quantity of items you are returning.
Our team will contact you to assist you with your return request within two (2) business days.

Once we have received and inspected the returned product(s) and approved the return by email to you, we will refund the price paid by you for the product with the exception of any other applicable taxes or import duties and delivery and return charges. Refunds will only be made to the original form of payment. Please note that refunds can take up to ten to fourteen (10 -14) business days to show on your account due to varying processing times between payment providers.

We offer a flexible return policy to make your online shopping experience as easy and convenient as possible. However, we monitor the number of returns made by customers and may refuse to accept orders at our discretion if products are returned repeatedly.

Out of Stock Items

If an item is out of stock, we will notify you that your item will be delayed. You have the right to cancel the order for a full refund, alternatively, we could help you choose other products available on the online store.

Exchanges

Currently, we do not offer any exchanges. You are invited to return your product and then place a new order for the product you wish to purchase, subject to stock availability.

Non-Returnable/Non-Refundable items

Gift cards
Items marked Final Sale 
Custom Orders
Final Sale

Items marked final sale are not eligible for a return or refund. They are considered final sale.

Question 6

Is Beth & Lily Decor Co a popular store?

Accepted Answer

Beth & Lily Decor Co has < 50 sales on Sugary.

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